What is Plarium's refund policy?
Plarium Global Ltd. does not refund any purchase, even if it is claimed to have been unintentional or unauthorized. For details about Plarium's Refund Policy follow the link https://plarium.com/en/refund-policy/
All in-game purchases are processed by the store you downloaded the game from. To claim a refund, you'll need to contact the customer support service for that store:
1. Apple Support (IOS devices)
2. Google Play Help (Android devices)